Troubleshooting 🛠️

My bot is not appearing, or disappears

Learn how to fix a bot which wont appear.

AI not responding

Common AI issues.

Styling issues (hidden text, wrong colours, etc)

Fix common styling issues.

Shopify Widget Issues

Fix Shopify widget issues.

AI responses too long

Is your AI responding in messages that are too long?

Missing data in Integrations

Do you have missing data when using an integration?

General issues in the flow builder

Issues using the flow builder.

“Whoops, looks like we got disconnected” error message

Learn what this error means, and how to fix it

OpenAI errors

OpenAI errors What the “Oops! OpenAI isn't responding - please try again shortly. For more information, check OpenAI's status page.” means If you’re test ...

Advanced Mode URL Scraper/Crawler Issues

Common issues with the URL scraper/crawler